• Don’t use oil based, wax, polish, or strong ammonia or abrasive cleaners.
• Don’t use steel wool or scouring powder.
• Don’t wash or wet-mop the floor with soap, water, oil-soap detergent, or any other liquid cleaning material. This could cause swelling, warping, de-lamination, and joint-line separation, and void the warranty.
• Don’t use any type of buffing machine.

• For spots such as candle wax or chewing gum, harden the spot with ice and then gently scrape with a plastic scraper, such as a credit card. Be careful not to scratch the flooring surface. Wipe clean with a damp cloth.
• Do not use any type of buffing machine.

Use floor protectors and wide-load-bearing leg bases/rollers to minimize indentations and scratches from heavy objects. As a rule, the heavier the object, the wider the floor protector should be.

Maintain a normal indoor relative humidity level between 35 and 55% throughout the year to minimize the natural expansion and contraction of wood.

• Heating Season (Dry): A humidifier is recommended to prevent excess shrinkage due to low humidity levels. Wood stove and electric heat tend to create very dry conditions.
• Non Heating Season (Wet): An air conditioner, dehumidifier or periodically turning on your heating system can maintain humidity during the summer months. Avoid excessive exposure to water during periods of inclement weather.

While your hardwood floor is one of the most wear resistant floors on the market, sharp or pointed objects can damage it nonetheless.

Remove shoes with spiked or damaged heels before walking on the floor. They many cause indentations in your flooring.

Keep your pet’s nails trimmed to keep them from scratching your flooring.

Periodically rearranging your area rugs and furniture will allow the flooring to age evenly. Exposure to the sun and its UV rays will soften the tone of different species of hardwood to varying degrees and accelerate the oxidation and aging of wood. This can cause the stain and/wood to fade and/or change color. Exotic species such as Brazilian Cherry are more susceptible to color change during the aging process and may actually darken over time. Other species such as Merabu, Pine, Oak and Cherry may also darken over time.

Use a dolly when moving heavy furniture or appliances. But first, put down a sheet of quarter-inch plywood or Masonite to protect the floor. Never try to slide or roll heavy objects across the floor.